See details. I just got it when I purchased a new vehicle but have 30 days to cancel. We drive profits and customer retention by helping the dealership create a world-class ownership experience. Deductible may apply. Please let us know if we can be of further assistance.. Whether you need to file a warranty claim or resolve problems with a [. Each of them covers a specific part or system, and their length depends on the chosen contract. Ethos offers policies issued by the carriers listed at. The car was totalled and the gap policy only wants to cover the car until it was in the accident. Long distance: Reimbursement for meals/lodging, rental car, ride sharing, bus, train, or airline expenses if a covered breakdown leaves you stranded more than 200 miles from home. I am glad I never had a claim on the extended warranty I would hate to think how they handle that. Engine blew, Ethos denied claim. Our app can help you claim Ally, CNA, EasyCare, Good Sam, or any other warranty. Having trouble with your payment? Please let us know if we can be of further assistance. Email: Send a message to support@ethoslife.com. The following is our response. . EGAssurance is here to provide you with the expertise needed to take care of you if something happens to your car along the way. I called the dealership and she said she would contact Ethos group and find out if the check had been cashed. The following is our response. You dont need to go anywhere or wait to speak to customer supportall you need to do is: As soon as you submit these details, our app will create a claim letter and send it to the right hands. Read More 7/19/2022 i purchased a used car from auffenberg nissian and was sold a paint and interior protection insurance for 995.00 unknowingly basically ya i signed it but it was never explained to me 9/20/22 i noticed a paint peeling issue so I called Ethos group and told me to look at my contract to see if it was cover never got a contract just a page I signed he told to get it checked out if it wasn't covered that they would reimburse me and also said he would send me a contract on what is and is not covered still haven't received yet so i called to canceled and get refund but Ethos tells me they cant reimburse me i would have go to the dealer but the contract is with ethos not the dealer i ask to talk to the boss he never answered the phone. [2], Ethos Group, Inc. admitted the breach involves confidential and personal information. Please let us know if we can be of further assistance. No GAP Benefit will be provided for a loss directly or indirectly caused by any criminal act committed by Customer or person(s) acting with Customer's consent, including family members, friends, and associates." To proceed with a claim, please contact our Claims Manager, **** ******* at the following: XXX-XXX-XXXX or ********@ethosgroup.com. Ethos Group partners with retail automotive dealers to promote an ethical, customer-focused approach to the sale, financing and servicing of automobiles. Ethos Group extended your rental car benefit to 3 days, pursuant to the terms and conditions of your Contract. Reimbursement for mealslodging if a covered breakdown leaves you stranded more than 100 miles from home. Ethos will pay the owner of the vehicle a maximum amount of $1,000 or the cost of coating application (whichever is less) in full and final settlement of the customers claim under warranty. +1 (888) 528-7876 CONNECT PHONE VIA BLUETOOTH Find out how to connect your phone so you can make calls while keeping your eyes on the road and your hands on the wheel. Please let us know if we can be of further assistance. We welcome the opportunity to learn about your legal case. I want to cancel this service and get a refund. Here at ethos we take pride in providing a faster better and easier life insurance experience for you and your loved ones. This limited warranty is made in lieu of all warranties, expressed or implied, and is void if the product has been subject to abuse, improper installation and/or care. . The car was in an accident and totaled. I want my money back for the last 2 years and cancel this lousy service. A claim can happen anytime to our valued specialty insurance clients. I had two flat tires and rim damage since. Copyright 1997-2023, Ripoff Report. Filing a warranty claim helps you save money on repairs. Well guide you through the process. The following is our response. Heres what this procedure should look like: Inform the representative about the issue you are experiencing and tell them you would like to raise a warranty claim, Wait for them to give you further instructions and help you arrange a repair, Filing an EG Assurance Extended Warranty Claim via Email, Write an email explaining the issue that occurred in as much detail as possible, Include your warranty purchase details or your contract details, Filing an EG Assurance Extended Warranty Claim in Person. EGAssurance provides a variety of products and services to help ensure you are completely satisfied with your vehicle not only today, but tomorrow and for years to come. If this happens to you, DoNotPay can assist you in filing an appeal. Now a month later they have not paid us anything on the GAP coverage and still no refund on the cancelledextended warranty. We drive profits and customer retention by helping the dealership create a world-class ownership experience. I want a refund of my money. To proceed with a claim, please contact our Claims Manager, **** ******* at the following: XXX-XXX-XXXX or ********@ethosgroup.com. We understand that a vehicle purchase or lease is a major investment in your future. General questions & assistance Email us Email support@ethoslife.com anytime. (The consumer indicated he/she ACCEPTED the response from the business.). Rental car reimbursement if your vehicle is in a repair facility undergoing covered repairs. I purchased an Ethos Wheel & Rim insurance contract for my 2021 BMW 530I at Habberstad BMW in Huntington, NY. Note that complaint text that is displayed might not represent all complaints filed with BBB. Ethos Group clients receive unique consulting services from representatives who excelled in their retail dealership positions. Please let us know if we can be of further assistance. The amount that has been deducted from the Primary Carrier settlement" Please see below a summary of how the GAP Benefit amount was calculated:
January 4, 2022 Ms. ********'s Cancellation Request Form was received from the dealership, and a check was issued to her lienholder. As shown from the timeline above, this complaint has since been resolved as your GAP Waiver was cancelled and a refund check was sent to your lienholder pursuant to the terms and conditions of your GAP Waiver. You have the right to lodge a complaint with the Data Protection . As a follow-up to BBB Complaint Case # XXXXXXXX, please know that we have thoroughly reviewed your complaint and your customer records. innovation.group. As stated previously, you purchased a "Select2 Vehicle Coverage" vehicle service contract ("Contract") on April 11, 2020. They mad us fill out endless paperwork and also go to the dealer to sign a cancel request. I made 3 more calls to the dealership and left messages for the finance manager that were not returned until I finally got ahold of her today 2/9/22 and she blamed her lack of response on Ethos Group and she said they finally got back to her and told her the refund check was NOT cashed and it must have gotten lost in the mail..lol. and that they will issue a new one. VSC Claims. EG Assurance has come up with 20 different types of car warranty plans. Innovation has appointed an Information Officer who can be contacted by email at information.officer@innovation.group. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Please let us know if we can be of further assistance. Many areas of the country use road salts and chemicals during the winter months that can cause adverse effects on your vehicle and wheels, it is recommended to clean more frequently during this season. These are the exclusive remedies for all Product covered under this Limited Warranty. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. EG Assurance VSC Benefits. Our resources and reputation allow us to attract proven leaders in the industry and recruit fresh talent from college campuses across the nation. 1550 + 175 = 1725
As a follow-up to BBB Complaint Case # XXXXXXXX, please know that we have thoroughly reviewed your complaint and your customer records. I purchased gap insurance through ethos insurance, and when my car was a total loss they refused to pay, saying that my account had been extended pass the contract term. Coverages are available to protect you against unexpected repair costs for covered breakdowns on new and pre-owned vehicles. Ethos Groups product administration is designed to assist your service department and staff in strengthening the relationship between the consumer and your dealership. Resources. FAQs. Our team is happy to help answer any questions you have. Innovation Group South Africa's contact details are: Innovation Group (Pty) Ltd, 155 West Street, Sandown, Sandton, 2031, South Africa. Consumer Alerts | Nov 7, 2022 Morgan & Morgan's data privacy attorneys are investigating the data breach announced by Ethos Group, Inc. on October 31, 2022. EG Assurance offers a full range of finance and insurance products and services to protect your investment for the journey ahead. If you do not have your contract, contact your dealership or contact customer support at support@egassurance.com or 855.342.4970. and find more attractive features that can help you with: Taking people or companies to small claims court, Requesting a refund and compensation for a delayed or canceled flight, Protecting your work from copyright infringement, Safeguarding against stalking and harassment, Jumping the phone queue when contacting customer support, Request fee waivers for college applications, Signing up for services without phone verification, Terminating your subscriptions or memberships, How To Claim Sony PS4 Controller Warranty, File a LifeProof Warranty Claim the Easy Way, How To File a Walmart Tire Warranty Claim Fast, How To Make an LG Refrigerator Warranty Claim, How To File a Philips Hue Warranty Claim Easily, How To Get a Costco Visa Extended Warranty Claim Easily, Learn What To Do if a Dealer Wont Fix a Car Under Warranty, Seller's Home WarrantyAll You Need to Know, How To File a Pelican Phone Case Warranty Claim Fast, How To Claim a Toyota Battery Warranty Fast, How To Claim Your Alpha Extended Warranty in Minutes, How To Claim Your Chevy Manufacturer Warranty, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. As a follow-up to BBB Complaint Case # XXXXXXXX, please know that we have thoroughly reviewed your complaint and your customer records. They are the original "Pat Ryan & Associates", considered the Father of . Statements of coverage availability and scope are general in nature, subject to change and underwriting of any individual risk, and provide no guaranty or warranty of coverage, express or implied. Dealerships understand comprehensive education and training is required to achieve long-term success. The posting time indicated is Arizona local time. We contacted Ethos so we could file for GAP coverage and also cancel the extended warranty since we only had it less than half the term. As such, coverage for the replacement/reimbursement of these two additional tires was denied as they did not experience a Breakdown and were therefore not a Covered Part pursuant to the terms and conditions of your Contract. Here's what this procedure should look like: Call (855) 342-0323 Inform the representative about the issue you are experiencing and tell them you would like to raise a warranty claim GAP Benefit = $4,105.08
Therefore, no coverage was provided under your GAP Addendum as the GAP Addendum expired before the date of total loss of your vehicle, pursuant to the terms and conditions of your GAP Addendum. SUBSCRIPTION SERVICES For assistance with enrollment or HondaLink subscription services (available 24x7): +1 (888) 528-7876 HandsFreeLink Support HANDSFREELINK Please email us at Claims@ethosspecialty.com or call us at 833-454-3023. This report was posted on Ripoff Report on 12/20/2017 01:11 PM and is a permanent record located here:
West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. The sooner, the betterthats what any car dealer would say. All business will get complaints. I have taking my 2013 Ford F150 to two different Ford Dealerships, Suntrup Ford in Saint Louis and Auffenberg Ford in O'Fallon, IL., for warranty repair.