The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. Lots of answers to questions are in our FAQ. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. WebOUR PARTNERS. They mention on their website that you should call their normal customer service number to ask about adding an event. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. % of people told us that this article helped them. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. Enjoying This Built In Excerpt? Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. Picking up your tickets at one of our Last Minute Service Centres? Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. To subscribe, click on the button below and copy the URL into an RSS reader. We'll do our best to get back to you in the next 24 StubHub will send you an email with instructions on how to claim your refund or credit. WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to Viagogos CEO would want to run the combined company, leaving me out of the top job and unable to realize the bigger ambitions Id had for the company. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. My Secret to the Success of Amazon? Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Stubhub serves customers worldwide. And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? StubHub is an eBay company (EBAY). Personally, though, I found it disappointing. The Company offers tickets for live sports, music, and theatre events. Insight and analysis of top stories from our award winning magazine "Bloomberg Businessweek". Founded in 2,000 and with presence in over 40 All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. Being OK With Spectacular Failure. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. In this regard I was right; but major unforeseen risks would also unfold on my journey. Ticketbis makes it easy for users to attend events all over the world. By using our site, you agree to our. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. Read on to get the help you need to contact StubHub. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. Then came the coconut, an event none of us could have predicted. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. Will His AI Plans Be Any Different? The corporate office phone number is 415-222-8400. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Thanks to all authors for creating a page that has been read 52,013 times. We would be the company acquired, not the ones doing the acquiring. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. customersupportuk@stubhub.co.uk. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Suite 1 Avon, NY 14414. info@quicklees.com Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. Fax Number: 1 Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. 1 if you bought tickets and you have a problem with them. His digital chapbook, The Internet, was also published in TL;DR Magazine. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Pro tip: Each number appears to go to a different department. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. All rights reserved. Enjoying This Built In Excerpt? StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. Contacting StubHub While StubHub does not offer live chat, they do have a phone WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. Call 1-866-788-2482 to speak to a customer service representative from StubHub. This was not just bigit was unprecedented. 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Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. This article was co-authored by wikiHow staff writer. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. How do I ask Stub Hub to list an event for which I have tickets? Published and reprinted by permission of Houghton Mifflin Harcourt. Open our virtual assistant, click on "Contact Built Ins expert contributor network publishes thoughtful, solutions-oriented stories written by innovative tech professionals. Give us a call if you need help with something urgent. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations Join the list. To subscribe, click on the button below and copy the URL into an RSS reader. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S StubHub, the worlds largest ticket marketplace, recently announced the opening of its flagship retail store location in New York City. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). The more I learned about StubHub, the more excited I became. StubHub will refund your money if an event is cancelled or moved. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. We did the best we could, offering a combination of 120 percent credits on the site toward future purchases and cash refunds in certain states, and trying to communicate transparently. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Field Operations and Last Minute Services. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Cons It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. To subscribe, click on the button below and copy the URL into an RSS reader. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and being the first ticketing company with stadium naming rights in 2013. WebStubHub is an American ticket exchange and resale company. Joel Santirso Senior Product Manager. As the largest ticket marketplace in the world, we enable fans to buy and sell tickets to tens of thousands of events, whenever they want, through our desktop and mobile experiences, including our StubHub app for iPhone, iPad, Apple Watch and Android. Founder oftheBoardlist, Former President ofStubHub at. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. Corporate Phone Number: 1-415-222-8400. WebStubhub, Inc. operates as an entertainment ticket agency. WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. To provide a deeper support system beyond grants, we lend our As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. Email Address. Buy Sukhinders Book! NYC Flagship Office - Stubhub. 3 if you sold tickets already and have an issue. WebSend us a message. The contact number is only for US and Canada. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. If a crisis like this had hit us earlier, wed have been in better shape to weather it. The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. Restrictions apply. In 2017, eBay enabled $88 billion of gross merchandise volume. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? You should not rely on any forward-looking statements. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. Evaluating all of these factors, I agreed to join the company. Joo Almeida D'Ea Head of Integration Office. Olivier Ropars Vice President & CMO. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support Oscar Ferruz Director of Supply, Primary and Operations. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Stubhub, Inc. operates as an entertainment ticket agency. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. At StubHub, our mission is simple: help fans find fun. Alternatively, you can send us an email at San Francisco, CA 94105 USA. form" and let us know how we can help you. Being OK With Spectacular Failure. Find contact information here. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com. It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. The implications for my own role at StubHub were uncertain. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Eric Baker Founder. In 2018 and 2019, eBay faced mounting pressure from shareholders. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. 4 if you have questions about listing tickets. In February of 2020, we sold StubHub for $4 billion. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. How do I contact? StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. StubHub offers the ability to learn and grow as an engineer at an incredible pace due to small and interconnected teams with engineering management that provides expert guidance and support. AtStubHub, our mission is simple: help fans find fun. Luckily, weve compiled (and tested!) For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Our RSS feed includes all eBay news articles published on this website. It's often the quickest way to sort something out. Does StubHub have live chat? Every order is 100% guaranteed. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Enjoy! WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. WebGet in touch with us today! Musk Made a Mess at Twitter. In March, the entertainment industry crashed.