If the problem persists, please move on toFix 2below. home theatre speaker system), we recommend that you turn off Sonar's Virtual Surround Sound. Lastly, check to see if the sound is distorted because in reality it was made that way otherwise it is your headsets fault. Like all the other devices, after a certain time. A reason your headset might have had this problem is charging it while using it. This thread is archived New comments cannot be posted and votes cannot be cast 2 2 2 comments Best N3vvyn 1 yr. ago Tried the reset button? If you do decide to turn it on, Sonar will only output sound to your left and right speakers. Make sure to diagnose the problem first and then reset it because only resetting will not solve all the related problems. Audio coming from your game, music, and movie players also sends out either Stereo or Surround Sound audio streams to your devices. Then, follow the on-screen prompts to connect your device. Run Driver Easy and click the Scan Now button. Giveaways, gaming, gear it's all here: Sign up for our newsletter and be the first to hear about new products and sales. Itd be ideal if you install the latest software to make sure you bring the best out of your SteelSeries Arctis 9/9X headset. Sonar, the latest innovative app to be released in the SteelSeries GG platform, transports you into the game with immersive surround sound capability with a flick of a button. After pressing, hold the position for around 30 seconds. If the issue persists, try resetting the headset (see instructions above).if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'decortweaks_com-banner-1','ezslot_10',110,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-banner-1-0'); Make sure the USB dongle is correctly connected to your computer or console. Sounds like you may have bricked them. Then go to Sound. This will work for anyone with troubles turning it on or off. The other option is to connect the dongle to a front or rear USB-A port via the included adapter cable. Press it and hold it down for around 1 second. I am not sure the USB3.0 ports work correctly with the headsets and their mics, and that might be the problem. You can update your driver manually or automatically. Report abuse. and then reset it because only resetting will not solve all the related problems. The most probable cause could be the headset having some sort of connection issue with the Bluetooth. Restart your computer for the changes to take effect. . Did it fix your SteelSeries Arctis 1 not working issue? Thank you for signing up to our newsletter! Here are five fixes that have helped other players resolve the SteelSeries Arctis 9/9X Mic Not Working on PC problem. You can easily use the reset button in case there is any battery issue, sound issue, or connectivity issue. Take the RIGHT ear muff off and and there will be a tiny hole at the bottom. Download and install the SteelSeries Engine software on a PC or Mac, and connect your headset to check for available updates. If not, move onto the next method. Due to the dongle's shape, which is optimized for mobile usage, it does block the front USB-A port. The sleek design and the retractable microphone make it a great deal to invest in. As long as your audio device is a stereo device, you're setup for an immersive Virtual Surround Sound experience using Sonar. Following is a very simple procedure to reset the Steelseries Arctis 9X headset at home and for yourself: Remove the earcup on the side of the headset that is without the microphone. It may or may not be labeled as one, but you will know if it is the reset button or something else. If you are unable to detect the pinhole, use your fingers to feel it. Press the button down for just a second and the light will turn off. Sonar will expand your stereo sound for a wider sound stage by intelligently detecting and re-positioning sounds all around you. Simply install and runDriver Easy, and it will automatically find all the devices on your PC that need new drivers, and install them for you. Reset your Arctis 9X There is a pinhole under the ear cushion (non-mic side) that has a reset button. Jan 24, 2018. The mute button on the left earcup. The most common causes are listed below. Here you will get a wheel that can dial up and dial down. . In this article, we talked about how to reset Steelseries Arctis 9X by using the reset button and a tiny blunt object but in case you missed anything here is a short review for you: Here we come to the end of the article. She got her start as a professional writer at the beginning of 2019, writing about technology and artists, then her enthusiasm for technical and intellectual stuff brought her to Driver Easy. The pinhole will be easily detectable if you are in a well-lit area. You may not be able to hear any voice if you have misconfigured your audio settings. They switched from Xbox propriety connection used on the 9x to their own 2.4 GHz wireless tech on the 7x. I plugged it in to charge it last night and now where it's shows battery life it has a solid white light, So I just had the same problem. All rights reserved. Due to the dongle's shape, which is optimized for mobile usage, it does block the front USB-A port. Down is unmuted, up is muted.) Hope this helps! Arctis 9x won't turn back on, got it today. Related articles. So, well show you how you can reset your Steelseries Arctis 9x in a few simple steps. So I have a steelseries arctis 9x wireless and it's been amazing but recently it stopped working there is just a red light on it and I tried to turn it on and off but nothing happens then I'll try and use the factory reset button but I don't know if I'm doing it right because the red light is still there This thread is archived Update your audio drivers. To check, go to Settings, then Sound, and then Microphone to make sure your Arctis headset is the selected device. Leave it and you will come back to a fully charged headset. As a gamer, its essential that your headset works at all times. After removing the earcup, look for a pinhole. The one thing that makes people think twice before buying wireless devices is the hassle of managing the battery levels. Sonar's 7.1 Virtual Surround Sound, when combined with a gaming headset like the new Arctis 7+, gives a stronger, enhanced audio experience for deeper immersion. The Steelseries Arctis 9X has a whopping battery life of 20 hours. You can use this trick on other Steelseries headsets as well, and they will also be reset in no time. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You will need to use something to reach it. So you should always make sure to keep the latest audio driver up-to-date. The headset comes with a reset button that will render all the previous settings obsolete. You dont need to know exactly what system your computer is running, you dont need to be troubled by the wrong driver you would be downloading, and you dont need to worry about making a mistake when installing. Create an account to follow your favorite communities and start taking part in conversations. Reddit and its partners use cookies and similar technologies to provide you with a better experience. To do this, go into the SteelSeries Engine software and adjust your settings. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Where Is the Volume Button on Arctis 9X? Now check if your mic is working for the app youre using. If the issue persists, try resetting the headset (see instructions above). It is also called a. , one for increasing the volume and the other for decreasing the volume but not in the Steelseries Arctis 9X. When he's not geeking out over the latest hardware or software release, he can be found testing out the latest video game. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This is almost double as compared to other headsets in the price point. After a few seconds, turn it on and try to use your headset again. To reset your Arctis 9x, you will need to: We want to get you back to gaming in style. Please check your email to confirm your signup. Other times, it will be grayed out. One Computer Guy is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program. Any other suggestions? You're ready to enjoy the best in gaming audio on your PlayStation 5. Create an account to follow your favorite communities and start taking part in conversations. All rights reserved. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the, Restart your computer and check if the mic not working on your SteelArctis 9/9X problem is resolved. To update the software, launch the SteelSeries Engine and click on Check for Updates.. When she's not writing, she's exploring tech news, PCs, geek culture, art, exhibitions, rock & roll and literature. What do I do if my Arctis 9x wont turn on? If it does not download automatically, please click here. If it does, then congratulations. The Arctis 9X features integrated Xbox Wireless, and simultaneous Bluetooth audio. Just return/exchange them. Your headset now should be recognized successfully. . It is also called a volume mixer. SteelSeries How-To: SteelSeries Arctis Power Reset. This will allow you to adjust the full range of volume from your Arctis headset itself. -If the reset does not work, try using a different micro USB-A/C cable, and plug the headset into a different power source. About this . Explained, How to Edit a Word Document on Mac in 7 Quick Steps. Learn how to connect and configure your SteelSeries Arctis headset on the PlayStation 5. Our Summary. Use one side of an opened paper clip or a blunt needle to reach it. Turn the Xbox Series X or S on. This button is on the shape of the wheel from which you can increase or decrease the volume in playback and in a game. On your keyboard, press the Windows logo key and R at the same time to bring up the Run box. . Button position The mute button is designed so that you can feel if the mic is muted or not. Ok so thought i would share as nothing on here specific for playing squad with Arctis 9x wireless using the wireless dongle. How to Lock Computer With Keyboard Quickly and Securely? Arctis 9x simply the best on xbox one. It clicks when pressed, just be sure not to drop the staple into the headset because that is definitely possible. You can use the reset button in case there is any battery issue, sound issue, or connectivity issue. Also, make sure it displays your headphone name correctly and shows strong signals, which means your computer successfully recognizes your device. I straightened out a staple and put it in the little hole behind the ear muff. Sonar works with any stereo headset on your PC. She's passionate about helping people solve their day-to-day tech issues with how-tos and tutorials. It's totally free to download, and it comes packed with groundbreaking features, among them 7.1 Virtual Surround Sound. Bringing together the best of both worlds, a high-quality Xbox controller and an affordable and lightweight Chromebook, can make for an unbeatable gaming setup. Simply push the button that is at the bottom of the hole and you will see the mic mute that was red disappear. Highly recommend these. Was this article helpful? Plug the wireless adapter into a USB port on your Xbox. Thanks for choosing a SteelSeries Arctis headset, and enjoy! If your headset for example isnt turning on or off, and the mic mute is on with the red light but the power light isnt blinking on or off or whatever, then heres a fix. Scroll to "Source" and select "PS4." The best way to do this is to attempt to charge a different device, such as a phone, using the same cable and port. Install the latest SteelSeries Engine software, Microsoft 365 Certified: Modern Desktop Administrator Associate. After connecting your Arctis headset, the PS5 will automatically switch over to use it for both playback and microphone. Once complete, run this executable file and follow the on-screen instructions to finish. If youre having issues with your SteelSeries Arctis 9x, resetting it may help. It doesn't have to be a SteelSeries model. Causes of Arctis 9x Not Working There are a few reasons why your Arctis 9x may not work correctly. Keep the button pushed down for 20 seconds and your headset should automatically turn off. Connecting your Xbox controller to How to Save Money on Nintendo Switch Games. Grab the limited edition Call of Duty collection before they're gone forever. If they didn't connect, check your USB dongle for a switch. So you should update both the Realtek audio driver and your headphone driver to see if that fixes the issue. We hope that this article was informative and useful for you. Heres How, Can you Connect Xbox Controller to Switch Lite? Hopefully it doesnt happen again. Once it is off you will see a very small hole, not the three screw holes the very small one at the bottom right. Usually, the left one is without the mic. If yes, then great! Try resetting your computer or console. This worked for Steelseries Arctis 7, not the pro. Or do a double-take on your clothes, just to make sure you're not soaked after losing the enemy across a major river. Chat audio super clear in game and phone calls. Despite listening on a stereo headset or speakers, we apply some algorithm magic through Sonar that gives you many of the same benefits of Surround Sound. How To Screenshot on a Gateway Laptop (Mouse and Keyboard), How To Delete a Contact in LinkedIn: Effective Methods. A faulty charging port is potentially the reason why your Arctis 9 and 9X are not charging properly. One of the most common causes of this problem is an outdated or a faultyaudio driver. It does not take a lot of pressure so if you are pulling hard stop, you could break them. All you really need to enable virtual surround sound on your headset is Sonar. You will hear a tone . You are gonna want to use something like a thin mechanical pencil or rod that will fit. Open the SteelSeries Engine software. The pinhole will be easily detectable if you are in a well-lit area. Under the pinhole, you will see a reset button. How To Connect Hisense TV to Wifi or a Cellular Connection? Each device has a set life span, and after a while, these headsets also lose their grip and quality. Arctis 7 won't turn on; My headset is not charging; Bluetooth product support for GG; Arctis & GameDAC Product Manuals; Arctis 3: Setup Tutorial; Audio Mice . For an Arctis 7 or Arctis 9, you will also plug the transmitter into one of the USB-A ports. If your headphone is shown as something else such as Wireless Controller (below), theres something wrong with your mic settings, so you should re-connect your headset. The. OmniPoint vs. OptiPoint Switches, Explained, Stratus Duo for Windows, Chromebook, Android, and VR. How To Fix Steelseries Arctis 7 Won't Turn On TheDroidGuy 164K subscribers Subscribe 136 Share 19K views 3 months ago In this troubleshooting video, we'll show you the solutions that you. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. -Headset drivers. For a tutorial on how to take them off follow this link https://m.youtube.com/watch?v=uxYkaWNweek. Your gonna want to then turn it on as usual. There are several reasons why your SteelSeries Arctis 9x is not turning on and in order to identify the cause of your specific situation, you're going to do a number of troubleshooting. To take the ear muff off just pull of the foam until it starts to come off. In some rare cases, the headset may be defective. Driver Easy will automatically recognize your system and find the correct drivers for it. First take the right ear muff off, it doesnt require to much pressure so be careful no to break it, just pull it outwards and over carefully. Make sure that you do not poke it with something sharp because that might damage the button. , and after a while, these headsets also lose their grip and quality. Please check your email to confirm your signup. Also, do not insert a bulky object because it can get stuck inside it. Click the Recording tab. Driver Easy will then scan your computer and detect any problem drivers. Make sure that you. Make sure the headset is firmly plugged into the controller. Try your headphone and see if your microphone is working. Happened to my original set of arctis pro wireless.